Key to a successful business is knowing what must go right and then ensuring that it does. I help clients ensure success by better understanding what is working now, protecting and expanding these strengths and then leveraging them to address what is not OK - the essence of high reliability and resilience. I share straightforward methods with you and your organization to create and maintain worker-centric processes for managing risk, leveraging systems learning to better enable your workforce, as they ensure that what must go right, does. I bring decades of insight gained from leading operations and support, including research (energy/environment, national security, nuclear power) engineering, precision machining, ES&H, training, nuclear operations, and maintenance.